Public Safety Critical Communications Group, LLC

Your trusted source for Public Safety and Critical Communications guidance

Public Safety Critical Communications Group, LLC is an independent consulting firm supporting the public safety, communications, critical infrastructure, healthcare and government sectors.

We provide strategy & technology planning, emergency communications services, stakeholder engagement & outreach and operations support to clients to help them understand near-term and long-term requirements, evaluate solutions, and ensure successful integration into mission-critical operations.

We provide experienced subject matter experts who have worked in your industry and have an in depth understanding of your unique environment. Our subject matter experts have proven invaluable to positive outcomes on projects.

Because we are not affiliated with equipment manufacturers or service providers, our services are not biased toward any particular vendor, technology, product or approach.

Not only are we highly capable and experienced in many industries, we are public safety practitioners, who are also dedicated to providing the best and most useful results to our client, while promoting safety, innovation, and excellence.

Public Safety Critical Communications Group, LLC is ready and available to fulfill needs remotely, or onsite, anywhere in the world.

Strategy & Technology Planning

Understanding where a client is today and where they want to be both in terms of organization and technology is critical to drive a program’s efforts into the future. Our team works with clients to understand their organizational and technology priorities and needs, and then to craft client driven strategies to guide future efforts throughout the organization. Our strategy and technology planning services include but are not limited to, strategic planning; strategy implementation, technology road mapping; identify and document current and future user needs; technology investment planning; educating users as to what is practical and affordable; and organizational change and concept of operations.

Emergency Communications Services

Our experienced and highly qualified subject matter experts are experienced practitioners both locally and on national levels. They are heavily involved in developing standards, implementing solutions and have the real-world response experience to assist you. Our emergency communications services include but are not limited to, emergency communications exercise planning and support; tactical communications planning, implementation, operational support and evaluation; developing curriculum and providing training on public safety, and communications interoperability practices, including all aspects of the National Incident Management System/Incident Command System; system fleetmapping, template and codeplug planning, design, creation, review and sustainment and continuity of operations / PACE evaluation, planning and implementation.

Stakeholder Engagement & Outreach

For a client to provide effective communications, the translation of the client’s organization’s operational requirements into a functional set of features and criteria supported by the system is required. Our personnel can assist and guide our clients in getting the right information to make the right decisions. Our stakeholder engagement & outreach services include but are not limited to, needs and risk assessments; assess governance needs and develop organizational structures, plans, procedures, and strategies to meet those needs; stakeholder coordination and planning; technical assistance and implementation support.

Operations Support

Our personnel can provide onsite or remote support to achieve your goals. It is not always practical or affordable to have full time subject matter experts on staff. We can fill that need with technical personnel on an outsourcing and staff augmentation basis.